Frequently Asked Questions

How is concierge medicine different from a traditional practice?

Concierge medicine is all about getting to know our patients and their families. The STAY HOME I WILL model allows Dr. Gokula to spend more time with you, respond to your needs in a timely matter, and advocate on your behalf.

What period of time does my fee cover?

The annual period of the membership begins when the fee is received, unless otherwise arranged.

What types of insurance to you accept?
1. Medicare
2. Medicaid
3. Blue Cross Blue Shield of Ohio
4. Cigna
5. Health Scope
6. Humana
7. Medical Mutual of Ohio
8. Railroad Medicare
9. Tricare North
10. Paramount

 

What are your doctor's credentials?

Dr. Gokula is board-certified in Family and Geriatric Medicine as well as being certified as a Medical Director in long-term care. He served as Clinical Associate Professor with the University of Toledo and is on the National Work Group of Telemedicine with American Medical Directors Association.   Learn More >>

How do you handle prescriptions?

We provide prescriptions via electronic medical records directly to your pharmacy.

Can you draw labs?

While we don’t do routine labs, we partner with Genova Diagnostics to asses gut health, using stool and blood testing. You can learn more at their website.

What happens is Dr. Gokula isn't available?

Dr. Gokula will arrange for coverage when he is unavailable. He is in partnership with Dr. Eleanor Host and Dr. Ketra Ikezuagu at Whole Family Medical Care in Perrysburg, Ohio. Together, they are forming a Direct Care Primary Network. You can learn more about Whole Family Medical Care by clicking here.

What is telemedicine?

Telemedicine is the practice of medicine using technology (IT infrastructure, communication and connected medical devices) to cater and deliver healthcare over a distance through a telecommunication infrastructure, between a patient at an originating site and a physician licensed to practice medicine, at a remote site.

Telemedicine makes it possible to treat patients located far away from local health facilities or in areas with shortages of medical professionals are available by enabling clinicians to evaluate, diagnose and treat patients remotely. It is a tool for convenient medical care when needed and refers specifically to clinical services.

What are some common conditions treated with telemedicine?
  • Sinus Problems
  • Bronchitis
  • Constipation
  • Nausea
  • Respiratory Tract infection
  • Allergies
  • Sore Throat
  • Insect Bites
  • Pharyngitis
  • Urinary Tract
  • Cold and Flu symptoms
  • Rash/skin irritations
  • Diarrhea
  • Ear infections
  • Minor Burns
  • Poison ivy
  • Pink eye
  • Joint Aches & Pains
  • Smoking Cessation
  • Rashes
  • Hypertension
  • Minor sprains
  • Vomiting
What are conditions NOT treated with telemedicine?
  • Chest pain or pressure
  • Strokes
  • Significant, uncontrolled bleeding
  • Difficulty in breathing
  • Unconsciousness
  • Poisoning
  • Moderate to severe burns
  • Convulsions or seizures
  • Serious head, neck or back injuries
  • Serious limb impairment or broken bone
What is your privacy policy?

All data entered within the application is stored with Security and Privacy that follow HIPAA. Your personal data is not shared with anyone.

  • We do not store your credit card information.
  • The website is SSL encrypted to ensure that all data is secure

Additional Questions?

Or call our office – 419.214.1213